FAQ
Frequently asked questions
Practical answers about the RD Vendora platform as it exists today. If a dashboard screen differs from this page, the screen you are logged into is the source of truth for your account.
RD Vendora is a multi-vendor eCommerce platform. People can create an account, open a store, list products, receive orders, and use vendor tools such as dashboards, notifications, and (where enabled) transport-related order flows.
It is built for independent sellers and small teams who want an online storefront without assembling every piece of software themselves. Buyers use public store and marketplace pages to browse and check out.
Create an account from the register page, then create a store and add products. The exact steps appear in your dashboard after you sign in. Subscription options, when you need them, are shown on the pricing page.
Where checkout is enabled, RD Vendora integrates Paystack and Flutterwave. Those providers can accept cards and other methods they support in your country. RD Vendora does not currently advertise Stripe, PayPal, Apple Pay, or Square as built-in processors.
Payment providers charge their own processing fees. Any RD Vendora subscription or platform fee is the one shown when you subscribe or in your billing screen—not a hidden extra invented here. If a screen does not list a platform commission, do not assume there is none; check your plan details in the dashboard.
Yes. The platform is designed so multiple stores can exist, and public marketplace pages can list products from those stores when that feature is turned on.
If you have a paid plan, use the billing or account area in your dashboard. Access typically continues until the end of the period you already paid for, unless that screen states something different.
Refunds for products you sold are between you and your customer, plus any rules of Paystack or Flutterwave. Refunds for an RD Vendora subscription, if offered, will be stated at purchase or in a written policy—not as an automatic “always 30 days” promise on this FAQ.
Use the contact form. For store-specific issues, include the store name and your account email. You can also read the News section for setup guidance.
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